Privacy Policy

This Online & Mobile Privacy Practice Notice (“Notice”) explains how HERA Flight (“us,” “we,” or “our”) gathers, uses, and shares information from or about you through the website https://heraflight.com/ (the “Site”) and our mobile applications (collectively, “Online Services”).

We collect information to provide a better experience and personalize your visit:
• Personally Identifiable Information (PII): We collect information such as your name, mailing address, email address, or phone number when you voluntarily submit it via forms.
• Automatic Data Collection: We automatically receive your computer's internet protocol (IP) address, browser type, and operating system details.
• Third-Party Sources: We may obtain personal data from outside sources, which are subject to their own respective privacy policies.

We use cookies, pixel tags, and web beacons to:
• Enhance Security: Protect your data and detect fraud.
• Analyze Traffic: Use Google Analytics to monitor site patterns and demographic data (age, gender, interests).
• Advertising: Utilize Google AdWords Remarketing and behavioral targeting to show relevant ads based on your browsing history.
• Click Stream Auditing: Collect data on pages visited and interaction with advertisements to assess marketing efficacy.

We use your information to process transactions, verify identity, and make product recommendations.
• Affiliates: We share information among HERA Flight affiliates to provide full services.
• Legal Requirements: We may disclose PII if mandated by law, subpoena, or court order.
• Marketing: The Hera Flight App does not share or sell your data to third parties for their marketing purposes.

HERA Flight retains PII for as long as necessary to fulfill the purposes for which it was collected, process transactions, or meet legal retention obligations. Data is destroyed securely at the end of the retention period.

We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13 without parental consent.

You may request data deletion or ask questions about our practices by contacting us at: contact@heraflight.com.